Learn about our shipping process, delivery times, and costs.
Orders are typically processed within 1–3 business days after payment is confirmed. Orders made on weekends or public holidays will be processed on the next business day. You will receive a confirmation email once your order has been shipped.
| Shipping Method | Estimated Delivery Time | Notes |
|---|---|---|
| Standard Shipping | 5–10 business days | Affordable, reliable option |
| Express Shipping | 2–5 business days | Faster delivery with tracking |
| International Shipping | 7–21 business days | Delivery times vary by country |
Please note that delivery times are estimates and may vary due to customs, weather, or carrier delays.
Shipping fees are calculated at checkout based on weight, size, and destination. Free shipping may be available for orders over a certain amount. Check our promotions for details.
Once your order is shipped, you will receive a tracking number via email. You can track your shipment through the carrier’s website. If you encounter any issues with tracking, contact us at info@junglehouseok.com.
We currently ship to most countries worldwide. Some remote areas may experience longer delivery times. We are unable to ship to P.O. boxes in certain countries; please provide a physical address.
Jungle House is not responsible for delays caused by the carrier. If your package is lost or arrives damaged, please contact us within 7 days of delivery for assistance. Proof of damage (e.g., photos) may be required for replacement or refund.
For information about returns, exchanges, or refunds, please see our Return Policy.
If you have any questions regarding shipping, please contact us at: